Frequently asked questions
Phoenix Club uses low-passage P4 MSCs with 95–97% viability, full DNA-damage screening, tumor-suppressor gene testing, and strict donor criteria. Most clinics don’t disclose these metrics and rely on over-expanded P6–P8 cells with lower potency and higher inflammatory risk.
Dead or damaged cells trigger inflammation and reduce therapeutic effect. Industry standard is 88–90% viable cells. Phoenix Club delivers 95–97% consistently, leading to fewer reactions, stronger outcomes, and lower required dosing.
Yes. All cells come from full-term umbilical cord tissue from mothers under 30 with no chronic conditions or birth complications. Each batch undergoes DNA integrity testing, viability screening, sterility checks, and tumor-suppressor gene screening.
Our cells are cultured fresh from earlier passages so that the cells you receive have never been frozen. This process takes 7-10 days, which is why we must book you in advance. Some clinics claim to offer cells that have never been frozen; you should be careful with such claims, as the process from donor selection to stem cell delivery takes at a minimum one month or more. If a clinic offers you stem cell treatment in a few days or less, it is likely those cells were cryopreserved and thawed, and thawed cells lose potency and potentially cause complications.
Cells go through donor screening, mechanical isolation, passage verification, cultivation, Comet Assay DNA testing, viability testing, and final physician approval. This ensures potency and safety. “Same-day” clinics skip these steps entirely.
Pre-prepared cells are not tested specifically for you and often skip DNA-damage screening, and viability confirmation. This increases risk and reduces clinical effectiveness. Phoenix Club only uses fully tested, batch-verified cells.